Privacy Policy

1. Introduction

Al-Jabrie (PRO) Logistics Services (“Al-Jabrie (PRO),” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store and protect information received through our website, inquiry forms, quotation requests, transport partner applications, career applications, WhatsApp communications and other interactions with our business.

By using our website or submitting information through one of our forms, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

Depending on how you interact with us, we may collect the following information:

Personal and Contact Information

• Full name

• Company name

• Email address

• Phone number

• City, country or business address

Shipment and Service Information

• Service required

• Cargo type and description

• Origin and destination

• Estimated weight or volume

• Preferred shipping date

• Shipment urgency

• Supporting documents or cargo photographs

• Other information included in an inquiry or quotation request

Transport Partner Information

If you apply to become a transport partner, we may collect:

• Company and contact details

• Years of transport experience

• Vehicle and fleet information

• Operating areas and routes

• Licences, supporting documents and other application information

Career Application Information

If you apply for a job, we may collect:

• Contact information

• Qualifications

• Employment history

• Curriculum vitae or résumé

• Other information submitted with your application

Technical Information

When you use our website, certain technical information may be collected automatically, including:

• Internet Protocol address

• Browser and device type

• Pages visited

• Date and time of visits

• Referring website

• Cookie and website usage information

3. How We Collect Information

We may collect information:

• Directly from you when you complete a form, contact us, request a quotation or submit an application

• Through email, telephone, WhatsApp or other communications

• Automatically through cookies and similar website technologies

• From an authorised representative, business partner or other source when permitted by applicable law

4. How We Use Your Information

We may use the information collected to:

• Respond to inquiries and requests

• Prepare and provide quotations

• Assess shipment requirements

• Recommend suitable logistics services

• Coordinate logistics and transportation activities

• Review transport partnership applications

• Review employment applications

• Maintain business and administrative records

• Communicate important service information

• Improve our website, services and customer experience

• Protect our website against misuse, fraud and security threats

• Meet legal, regulatory and contractual requirements

We will not use personal information for an unrelated purpose without an appropriate reason or additional consent where required.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to provide essential functionality, remember preferences, understand website usage and improve performance.

You can control or delete cookies through your browser settings. Disabling certain cookies may affect some website features.

If analytics services are introduced, information collected through those services will be handled according to this Privacy Policy and the privacy policy of the relevant service provider.

6. How We Share Information

We may share information only where reasonably necessary with:

• Authorised employees and representatives

• Logistics, transportation and operational partners involved in providing a requested service

• Website hosting, email, information technology and other service providers

• Professional advisers such as legal or accounting professionals

• Government authorities, regulators or law-enforcement bodies when required by applicable law

• A successor organisation in connection with a merger, restructuring or transfer of the business

We do not sell or rent personal information to third parties.

Service providers receiving personal information are expected to use it only for the services they provide to us and to apply appropriate confidentiality and security measures.

7. WhatsApp, Maps and External Services

Our website may contain WhatsApp links, maps, videos, social-media features or links to external websites.

When you use a third-party service, that provider may collect and process information according to its own privacy policy. Al Jabri Logistics Services does not control the privacy practices of independent third-party websites or services.

We recommend reviewing the privacy policy of any external service before providing personal information.

8. Data Security

We use reasonable administrative, organisational and technical measures designed to protect personal information against unauthorised access, misuse, alteration, loss or disclosure.

However, no website, electronic transmission or storage system can be guaranteed to be completely secure. You should avoid submitting unnecessary sensitive or confidential information through ordinary website forms.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Respond to an inquiry

• Provide or arrange requested services

• Assess an application

• Maintain required business records

• Resolve disputes

• Meet legal, accounting or regulatory obligations

When information is no longer required, we may securely delete or anonymise it, subject to applicable law.

10. Your Rights and Choices

Subject to applicable law, you may request to:

• Access the personal information we hold about you

• Correct inaccurate or incomplete information

• Request deletion of information that is no longer required

• Withdraw consent where processing depends upon consent

• Object to certain communications or uses of your information

• Ask questions about how your information is handled

We may need to verify your identity before completing a request. Certain information may need to be retained where required for legal, security or legitimate business purposes.

11. Children’s Privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under the age of 18 through our website.

If you believe that a child has provided personal information to us, please contact us so that we can review and, where appropriate, remove it.

12. International Data Transfers

Some service providers or logistics partners may operate outside Saudi Arabia. Where information is transferred internationally, we will take reasonable steps to ensure that it is handled securely and in accordance with applicable requirements.

13. Changes to This Privacy Policy

We may update this Privacy Policy when our services, website practices or legal obligations change.

The updated version will be published on this page, and the “Last updated” date will be revised. We encourage visitors to review this page periodically.

14. Contact Us

For questions, corrections, deletion requests or other privacy-related inquiries, please contact:

Al Jabri Logistics Services

Faydh Al-Rahmah, Jeddah, Saudi Arabia

Email: aljabri.for.logistics@gmail.com

Phone: 0557803633